Frequently Asked Questions
Everything you need to know about shopping with Tumble.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Do you offer international shipping?
Yes, Tumble ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated during the checkout process.
How can I track my package?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to monitor your package's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal for a secure checkout experience.
Are your products covered by a warranty?
Most of our products come with a standard 12-month manufacturer's warranty against defects. Please refer to the specific product page for detailed warranty information.